Frequently Asked Questions
Everything you need to know about your Morelli Medical experience.
What is the standard shipping time for orders?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on the destination.
What is your return policy for medical apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain compression garments and personalized embroidery items are final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring your chest, waist, and hip circumference and comparing them to our chart to ensure a professional, comfortable fit.
Are your fabrics antimicrobial and moisture-wicking?
Yes, our signature performance fabric is engineered with advanced antimicrobial technology to reduce odors and moisture-wicking properties to keep you dry and comfortable during long shifts.
Do you offer bulk discounts for medical clinics or hospitals?
Absolutely. We provide tiered pricing for group orders of 15 items or more. Please contact our corporate sales team at teams@morellimedical.com for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.